At Eden Essences, we are committed to delivering your favorite organic skincare products safely and on time. Please read our shipping policy to understand how and when your orders will be delivered.

1. Order Processing Time

• All orders are processed within 24 to 48 hours (excluding weekends and public holidays).
• You will receive a confirmation message once your order has been successfully placed.

2. Delivery Time

• Orders are delivered within 4 to 5 working days after dispatch, depending on your location.
• Deliveries are made between Monday to Saturday, excluding public holidays.

3. Shipping Charges

• Standard shipping rates may apply based on your location and order size.
• Free shipping may be offered during special promotions (if applicable).

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment.

5. Delivery Areas

• We currently deliver across major cities and regions in Pakistan.
• If your area is out of service coverage, we’ll contact you for alternate options.

6. Delays

While we strive to deliver on time, delays may occur due to weather, strikes, or courier issues. We appreciate your patience in such cases.

7. Need Help?

For questions about shipping or order updates, please contact us:

• 📧 Email: edenessencepakistan@gmail.com
• 📞 Phone/WhatsApp: 0324 9482770